JetWave CRM Plus: API Integration Platform for Seamless Customer Service
JetWave CRM Plus is a powerful API integration platform that offers database-driven screen pops for seamless customer service. With this platform, you can integrate your phone system with popular CRMs like Salesforce, Freshsales, and Zendesk, among others.
One of the key features of JetWave CRM Plus is its ability to provide customer service agents with instant access to caller information. Agents can quickly identify the caller without having to search for account details, reducing wait times and improving customer satisfaction.
Additionally, this extension recognizes and converts phone numbers presented in Chrome into clickable links, enabling a seamless click-to-dial experience.
It's important to note that this extension is designed to work exclusively with the Jet Wave service cloud hosted PBX.
